Q
Can we customize the products and add our logo?
Sure, our products accept customization, including base, formula, shape, color, flavor, design (label + logo + packaging), etc.
Q
Does our product have any international certification?
Yes, we have certifications such as GMP, HALAL, ISO9001, ISO922000, HACCP, COA, SGS, TMRC, etc.
Q
Can you provide samples before bulk orders?
Yes, we can provide samples, but you need to cover the sample fees and freight. Sample fees can be refunded in bulk orders. So you can send us your product specifications and requirements, and we will produce the products according to your requirements.
Q
What is the delivery time?
Generally, the delivery time is 15-20 days after receiving the deposit. But specific delivery time is related to your order quantity.
Q
What is the MOQ?
For trial order and to protect the products during transportation, we recommend a minimum order quantity (MOQ) of 500 pieces/sets.
Q
How do you ensure product quality?
We have strict quality control during the whole production process, make 100% test and provide the test report before packing and shipment.
Eik Health
